Most Building Contractors I know get it wrong. They place their priorities on the project, rather than on their clients.
Why is that? As simple as it seems to say that the customer comes first, in home building, it’s not an easy task. I can definitely empathize with the builder. The more complicated and personal a provided service is the greater the risk that clients will become confused, emotional, and eventually accusatory.
A Home Builder or Baby Sitter?
A complaint I often hear is that builders want to be builders, not baby sitters. Builders want to do what they do best … build! Isn’t that the job after all? And by doing their best to build a beautiful home, won’t that satisfy the customer? Whether or not that makes sense, the fact is, it usually doesn’t work.
The reason many builders think like this is they … Read More