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Tag: Agents

How Do Real-Estate Agents Show Homes During Covid? With Face Masks, Gloves and Some Ingenuity

Heather T. Roy & Learka Bosnak

Ms. Bosnak: Heather and I have been working together for 15 years and we are very comfortable doing showings together. Then Covid shut everything down. We did a showing and I came back completely frustrated, because we were wearing masks. I felt muzzled. I was constantly running around saying, “I’m smiling under here!” This business is all about rapport, comfort level.

Ms. Roy: We’re like, “We need new skills. We need people to know what we’re thinking, and we also need to know what they’re thinking.” It was almost like we needed a body language expert. I am single and I had met with a couple of matchmakers in L.A. One had her clients meet with a body language expert—Mark Edgar Stephens.

Ms. Bosnak: Heather’s still single, but we love this guy.

Ms. Roy: So we called Mark and told him what we were

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4 Mistakes that Drive Service Agents Crazy

From installation problems to warranty equipment misuse and abuse, here’s what service agents want you to know about the issues that make work tougher for everyone.

To start, this title probably comes on a little strong. The men and women who run service agencies are businesspeople, after all. They genuinely appreciate their customers and know the success of their agencies is due to the operators who call them and the supply chain partners that work alongside them.

It’s just some issues can get under their skin. Problems that come up again and again. Headache-inducers that could be done away with through a bit of education. In the end, they know that if operators take the time to learn about and avoid these issues, everyone, from rep to dealer to operator to service agency, will save time, money and plenty of aggravation.

Mistake No. 1: Not Thinking Through Installation Early Enough

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Hawaii real estate agents report selling more homes sight-unseen than ever before

As a real estate agent, Catherine Pennell is used to taking a lot of phone calls. But since April, her phone has been ringing more often than during a typical year — she’s fielding two to three phone calls every day from people looking to move from the mainland U.S. to Hawaii.

“I think people are saying, ‘Life is short.’ It’s a lot of talk because they’re not here yet and they can’t get here yet, but I’ve done more sight-unseen sales than I’ve ever done during the pandemic,” said Pennell, who represents Kauai for KW Kauai Keller Williams. “I’ve done three in the last three months.”

Julie Peters, an agent with Island Boutique Realty on the island of Hawaii, said when wildfire season began in August, she was fielding at least one call each day from California residents wanting to escape the area due to smoke and fire danger.

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Real-Estate Agents Move Mountains to Sell High-Altitude Homes

Q: What obstacles have you encountered while selling homes in the mountains?

Kristina Bergstand

Real estate broker, Compass in Lake Tahoe

I was showing a house under construction to some clients. There were contractors in the house working, but they had left their lunch in the living space. We walked in and it was not one bear, but three bears, in the house eating their lunch. Literally three huge bears, in the house. We screamed, we ran and jumped in the car. I think it was a mama and two cubs, but they were not small cubs. They were large.

Finally the contractors saw them somehow, or maybe heard us scream, and kind of shoed them out. They meandered out, one by one, and went on their merry way. It was crazy. In the middle of the day. We hung out and waited for them to leave and then we

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