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Tag: Airbnb

A secretive company that’s worked with Airbnb, Apple, and Amazon reportedly has its workers pay fees and buy their own equipment to do the job of providing customer support



a man sitting in front of a computer: A man works at a computer with a headset. Badias/Andia/Universal Images Group via Getty Images


© Provided by Business Insider
A man works at a computer with a headset. Badias/Andia/Universal Images Group via Getty Images

  • A customer service firm used by the likes of Apple, Amazon, Airbnb, and more has a history of exploiting the remote gig workers it recruits, according to a new ProPublica report.
  • Arise Virtual Solutions, which serves as a contractor to staff customer support teams, has seen booming business during the pandemic as it allows large corporations to easily hire and fire the people it contracts.
  • The report paints yet another picture of how workers in the gig economy are left vulnerable to exploitation.
  • Visit Business Insider’s homepage for more stories.

A customer service firm hired by the likes of Airbnb, Amazon, Apple, and Disney has seen a burgeoning business during the pandemic. But the 25-year-old firm also has a history of worker exploitation, according to a new ProPublica report.

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EU Court Backs Paris Regulations on Airbnb Rentals

The European Union’s top court backed a Parisian measure that regulates renting second homes on Airbnb. (iStock)

The European Union’s top court backed a Parisian measure that regulates renting second homes on Airbnb. (iStock)

The European Union’s top court ruled against two Parisian Airbnb hosts in a decision that could impact the short-term rental business’s operations throughout the continent.

The Court of Justice of the European Union ruled in favor of a Paris measure that requires property owners to get city approval to rent a second home on Airbnb, Reuters reported.

Parisian officials had fined two apartment owners for failing to secure those approvals. Airbnb was not a party to the case.
The issue went to a French court, which requested guidance on the issue. The CJEU said the measure was consistent with EU law and justified because it was “proportionate, limited in material and geographical scope, and doesn’t cover the rental of primary homes,” according to Reuters.

“Combating the long-term rental housing shortage constitutes an overriding

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Arrest made in shooting of Airbnb handyman who tried to break up party

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A handyman was shot trying to break up an Airbnb party in the 1300 block of Broadway in Pendleton. (Photo: The Enquirer)

A Delhi Township man was arrested Wednesday in connection with the shooting of an Airbnb handyman last month who was trying to break up a party.

Bryon Prather, 46, is charged with felonious assault.

Police have not said if Prather was actually the man who shot handyman Stephen Knight on August 16. Court documents state Prather was a “primary aggressor” in a group of 10 to 12 people who attacked Knight.

Airbnb has been attempted to crack down on unauthorized parties, which are against its policies designed to stop the spread of COVID-19.

Local Airbnb hosts have reported incidents of property destruction and even violence related to parties, and even Cincinnati Police Chief Eliot Isaac has said that these parties are likely happening because bars are closing

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Man who rented Cincinnati Airbnb will face legal action after shooting, company says

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. (Photo: File)

Airbnb announced Monday it will sue the man who booked a Cincinnati apartment where a handyman was shot Aug. 16 trying to break up a party.

Stephen Knight, 31, was assaulted then shot in the 1300 block of Broadway Street in Cincinnati’s Pendleton neighborhood, highlighting a widespread problem with Airbnb rentals being used for parties against the company’s COVID-19 policy.

“The company notified the guest Friday of its intent to bring legal action, alleging negligence, violation of Airbnb’s Community Standards, and that the guest booked the listing under false pretenses,” the company said in a statement. “Airbnb has removed the guest from the platform.”

The suit has not yet been filed and Airbnb did not name the renter. According to Airbnb’s terms of service, a lawsuit cannot be filed immediately against a renter. People must be given 30 days notice.

Ken Knight, Stephen Knight’s father, said

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